SAIF Care

SAIF Care is a bereavement support package which includes a telephone bereavement careline and email support. It is available to clients of Norman McBriar & Son Funeral Directors who wish to access grief care and bereavement support.

SAIF Care provides a helpline, email and webchat support which are free, confidential and provided by professional bereavement counsellors.

Most people expect to be very upset or distressed when someone close to them has died. What takes many people by surprise is how strong the emotions can be, how they can change very quickly, and how long they last.

Everyone grieves in a way that is unique to them and their relationship with the person who has died. Well-intentioned people may say to you, ‘Time is a great healer.’ Sometimes, however, it can seem that life is more difficult as the weeks and months go by.

We know that no-one can understand exactly what your loss feels like to you. But we do understand that it’s sometimes easier to talk to someone outside of your friends and family about grief and the impact of bereavement on your life and this is why we offer the SAIFCare Chat service.

SAIFCare Chat is supported by GriefChat, created by bereavement experts. Via the website https://saifcare.org.uk click on the SAIFCare Chat box and you can chat directly to a specially trained bereavement counsellor.

GriefChat counsellors are experienced in supporting bereaved people and will listen to your story, explore how your grief is affecting you and help you to find any additional support you might need. SAIFCare Chat is a completely free service and is available Monday-Friday, 9am-9pm or by email out of these hours.

Clients are able to access trained and qualified staff provided by Professional Help Ltd, Monday to Friday from 9.00 am until 9.00 pm, excluding Bank Holidays.

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